Senior Identity and Access Management Business Analyst

Job Title: Senior Identity and Access Management Business Analyst

Location: Brussels, Belgium (Hybrid)

Duration: 6 months with possible extension

Language requirement: EN

JOB DESCRIPTION

Division: ?

·         The Identity and Access Management ("IDAM") Tribe is part of the Cyber Information Security Office ("CISO") Division and oversees implementing, operating and managing all the accesses from, to or within the IT infrastructure. The main mission is to ensure that everyone has access to the right resources at the right time for the right reasons, as well as to respond to the increasingly rigorous compliance requirements. The services covered by the teams include user lifecycle management, privileged access management, Infrastructure management and security advisory services in the context of Identity and Access Management.

·         In CISO, we see the Business Analyst Expert as a key-resource of the team who contributes to deliver new systems or modifications to existing systems. This therefore encompass the role of Business Analyst and Product Business Analyst sometimes segregated in other divisions.?Within the IDAM 2.0 Programme, whilst core Business Analyst skills and knowledge of Identity and Access Management would be required

Objectives: ?

·         Support the Project Lead in scope definition by understanding the overall objective and constraints in the field of Identity and Access Management.?

·         Collect requirements and transform them into a structured and comprehensive work product.?

·         Define clear acceptance criteria which can serve as a comprehensive test set.?

·         Analysis Target Operating Model and implementation / migration approach, to refine and validate scope and requirements, to identify changes.

Responsibilities: ?

·         Participate in the initial feasibility study.?

·         Working closely with Business and IT stakeholders to gather requirements (functional and non-functional) and translate them into technical specifications.??

·         Define approach to requirements gathering, and elicit, Analyse, document, and validate business requirements.?

·         Define approach to data analysis and data Cleansing.

·         Create and document business processes using BPMN (Business Process Modelling Notation) tools.?

·         Contribute to solution integration and implementation or migration strategy, identifying new scope and requirements e.g. for parallel operation of as-is and to-be processes.

·         Collaborate with the change management to ensure that new deliverables are adopted for the benefit of the Organisation.?

·         Analyse the impact and the security risks of a new service development on the current system. Capitalize on the existing security measures or mitigations in place and identify benefit profiles.?

·         Facilitate communication between the business, the IT teams, and the key contributors during the project delivery phase.?

·         Define a test approach for the identified requirements to ensure that the initiative delivers the expected solution.??

·         Participate to the validation of the solution through testing and ensure the traceability of the results.?

·         Update internal and external documentation to ensure it's up to date like the standard operating procedures (SOPs) or training material.

·         Drive and secure the operational readiness of the project solution.?

·         Use customer in-house methodology for the creation of clear and concise documentation.

Required skills and qualifications: ?

We are looking for a candidate with 3 to 5 years of experience as Senior Business Analyst to be able to produce the required work products.?

·         Understanding of Identity Management including access (de)provisioning, role-based access control, joiner/mover/leaver ("JML") activities, ServiceNow integrations, knowledge of access control models and policies, security protocols and standards such as SAML, OAuth.

·         Experience of onboarding applications in an IAM tool.

·         Analytical and critical mindset, with a strong attention to detail: Capacity to break down complex problems, interpret and challenge data, and make informed decisions to drive business success.?

·         Excellent communication skills (listening, writing, and presenting) at all levels, from team members to senior management level.?

·         Ability to build relationships with stakeholders to understand and meet their requirements.?

·         Strong negotiation and conflict management Skills.

·         Problem-oriented and solution-driven: Ability to identify and analyse problems, understand their root-cause, and find high-quality solutions.?

·         Flexibility and continuous improvement: Can work in an environment with continuous change on the related services.?

·         Capacity to work autonomously and in close team Collaboration.

·         Understanding of agile methodology and ability to work in an agile environment.?

·         Experience with data analysis tools and techniques, statistical data modelling and data visualization.??

·         Knowledge in data management principles and Practices.

·         Understanding of data quality and governance principles.?

·         MS Office, Tableau and Power BI proficiency.?

Preferred skills and qualifications: ?

·         Understanding of the current IAM regulations and Standards.

·         Understanding of Mainframe and RACF.

·         Certifications in Business Analysis like CBAP, ECBA or CCBA.?

·         Business process modelling, and experience with process mapping tools like Adonis or Visio